Introduction
Abundant Home Health Care (“AHHC”, “we”, “our”, or “us”), based in Newton, Massachusetts, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.abundanthomehealthcare.com) or our services in the Greater Boston area.
Information We Collect
Personal Information
When you contact us or use our services in Greater Boston, we may collect:
- Name and contact information
- Email address and phone number
- Massachusetts address/location
- Care needs and preferences
- Information about the person needing care
- Emergency contact information
- Insurance information (if applicable)
Website Information
We automatically collect:
- Device and browser information
- IP address
- Pages visited on our website
- How you interact with our website
How We Use Your Information
We use your information to:
- Provide home care services throughout Greater Boston
- Match you with appropriate caregivers
- Respond to your inquiries
- Create personalized care plans
- Send you important service updates
- Coordinate care with your healthcare providers
- Send you information about our services (with your consent)
Information Sharing
We do not sell your personal information. We may share your information with:
- Our Massachusetts-based caregivers and staff who need it to provide services
- Service providers who help us operate our business
- Healthcare providers involved in your care (with your consent)
- Legal authorities when required by Massachusetts law
Your Privacy Rights
As our client, you have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data
- Understand how we use and protect your information
Security
We follow Massachusetts healthcare privacy standards and use industry-standard security measures to protect your information. However, no internet transmission is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.
Cookies
We use cookies to improve your website experience. You can control cookie settings through your browser preferences. These help us understand how Greater Boston residents use our website to better serve our community.
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect information from children under 16. For pediatric care services, we only collect information provided by parents or legal guardians.
Contact Us
For questions about this privacy policy or your privacy rights:
- Email: reachout@abundanthhc.com
- Phone: 617-584-5293
Service Area
This policy applies to all our operations in Massachusetts, including Greater Boston — Arlington, Bedford, Belmont, Boston, Brookline, Burlington, Cambridge, Chestnut Hill, Concord, Dedham, Dover, Lexington, Lincoln, Needham, Newton, Sudbury, Waltham, Watertown, Wayland, Wellesley, Weston, Winchester, and surrounding communities.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website.